![]() ![]() There are many reasons why Google My Business listings get suspended – and most are legitimate. Nothing is more troubling than seeing this warning in your GMB dashboard: Why Did My Google My Business Listing Get Suspended? Typically, it takes around two weeks for Google to act on Redressal form/spam. It’s a good idea to keep track of the case number for your records and what business you reported attached to that case number. Once you submit the Redressal form, you should receive an email letting you know that the form was received by Google.Įach Redressal form will have a unique case number. When you fill out the Redressal form you can even upload files and images that help back up the reasons why the business is in violation like: The Redressal form is a much more formal “complaint” form and requires more information from you as to what the violations are and what business is being impacted. If changes that you suggest aren’t made or if a business is blatantly breaking the rules it is time to fill out a Redressal form.īlatant rule-breaking examples are: displaying a home address on their GMB profile or if they are a lead-generation company or online-only business. Sometimes the change you make will take effect almost immediately, but sometimes it can take some time.Īnd, unfortunately, sometimes even legitimate suggested changes may not be made by Google at all. Start improving your PPC performance todayĪdzooma's award-winning platform is now free of charge. Once you make the suggested edits to the name, address, hours, or other section of the GMB listing, Google will review your suggestion(s). Sometimes it’s as easy as suggesting an edit.įor instance, if you see a business that is keyword stuffing their business name, you can click on the Suggest an edit link and edit the business’ name to get rid of the extra keywords. Whether it’s a totally fake business listing or a keyword-stuffed business name, these types of rule-breakers can cause harm to many people – both for searchers and other local businesses. There Are Spammy and Fake Competitor Listings Dominating the – What Can I Do?įor SEO practitioners, the word “spam” has a negative connotation. Here are five common Google My Business problems users encounter and how to solve them. It can also trigger business listings to get suspended and cause other issues to arise throughout the course of GMB management. People often take liberties with interpreting these guidelines which can cause spam and fraudulent listings. Google has laid out the guidelines for when, if, and how businesses can represent their businesses on Google My Business.īut even those guidelines can be confusing. So when problems with GMB profiles happen, the fixes can be more complex, nuanced and can often lead to confusion. Over the years Google has made GMB profiles so much more robust, which is very exciting.īusinesses can now create a Google My Business profile that really shows off what their business has to offer.Īnd it allows them to stand out above their competitors that neglect GMB as an effective local SEO and marketing strategy.īut these features and enhancements have also made using Google My Business much more complex for users. GMB listings used to basically include a business name, address, phone number, and website URL. If you email support from a non-Gmail email address that's associated with your Google account, you may receive responses to the Gmail address associated with that account.Google My Business (GMB) used to be so simple. If chat support is unavailable, email support may be available. If chat support is unavailable, you can send an email as described below. Make sure that you’re using the product in the language in which you’d like to get support so that you will be connected with the right troubleshooting specialist. Click one of the recommendations to get more information, or click Next step again, then open the chat or email option.ĭuring weekdays, the best way to contact customer support is via in-product live chat.In the text box, enter a description of the problem you're having, then click Next step.Under Need more help?, click Contact Us.+ If your email has access to a 360-enabled organization billed directly by Google (includes Sales Partner Organizations). * In-product support for standard Analytics products is based on your Google Ads customer status. Yes, English only - 24 hours a day 5 days a week Support mediums available by Google Marketing Platform product Product Support is available only to Sales Partners and to customers that purchase Google Marketing Platform advertising or Analytics 360 products directly from Google. ![]()
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